IQA Level 3 Certificate in Quality

The Institute of Quality Assurance (IQA) Level 3 Certificate in Quality is the ideal entry point for those who are new to the quality field, which provides the opportunity for an introductory level qualification. The Level 3 Certificate in Quality qualification has been specially developed for those students who wish to gain the Level 4 Diploma in Quality (Assurance and Management) but may not have the complete and necessary skills and knowledge to commence a Level 4 qualification.

The broad aims of the Level 3 Certificate are to:

• Widen the skills of an individual
• Facilitate progress onto other IQA higher level qualifications
• Give the opportunity to gain professional associate membership of the IQA
  www.iqa.org
• Provide career development and advancement in the workplace.

The packages:

The packages are stand-alone private tuition packages that allow the delegate to work at their own pace through the preset training material. There is the option of one day workshops for further training guidance if required. www.qmt.co.uk

The distance learning material is presented in seven elements which will be provided upon course registration. This package includes:

• A comprehensive set of tutorial notes
• Work books
• Text book - Quality Management (Principles & Techniques) ISBN 0-9528391-7-2 by Tickle and Vorley - supplied free with this distance learning package
• Text book Statistical Tables ISBN 0-333-558559-6 by Murdoch and Barnes - supplied free with this distance learning package
• Assignments to be submitted for marking
• Typical examination questions with solutions
• One year's unlimited reasonable tutorial support is provided by telephone, fax, e-mail or written correspondence as required
• Monthly Quality Newsletter with all the very latest QA news, keeping you right up to date and informed on what is happening in the Quality Assurance field
• There is an optional revision workshop held six weeks before the exams are due to take place. www.qmt.co.uk

Aims of the package:

• To provide students with an understanding of quality concepts
• To develop an appreciation of the need for quality and its control
• To enhance students’ awareness of the terminology of quality
• To develop an appreciation of customers, clients and markets
• To evaluate the human dimension of an organisation
• To provide students with an understanding of the statistical methods used in quality
• To enhance students’ awareness of the disciplines, systems and techniques of quality management.

On successful completion of this module students will be able to:

• Understand the role of management/supervision within an organisation relating to quality
• Understand and discuss quality concepts
• Discuss the need for a customer focused approach
• Understand, discuss and apply the principles of total quality management and the contribution of the gurus
• Collect and present data in appropriate formats
• Make calculations, construct and interpret control charts and process capability studies
• Calculate and make judgements on the reliability of series and parallel systems
• Explain and interpret variability and probability distributions in specific situations
• Explain and justify how the use of data analysis supports the attainment of product/service quality
• Explain the role of standardising organisations and regulatory bodies
• Understand the purposes of quality management systems and models
• Explain the importance of inspection, audit and assessment to given standards
• Understand the purposes and benefits of consumer protection and product liability.

Assessment Requirements:

The assessment for this unit will be an examination held usually twice a year in January and June.

Awarding Criteria:

The minimum pass mark is 40%.
Marks will be accredited fail, pass, merit or distinction.

Costs

More information:
Unit 1 Quality: Customers, Clients and Markets
Unit 2 Quality: Principles of Data Analysis
Unit 3 Quality: Models, Standards and Laws